Conflict & Dispute Resolution (Tier 3)
DESCRIPTION
The heat of the moment can get away from us and thinking errors can have serious consequences. This Conflict and Dispute Resolution class teaches to avoid these thinking errors and moderate emotions. Overall, the class is educational in nature and includes information on exploring the root of anger, defining anger, personal responsibility, coping strategies, and making better decisions.
What you get with each course:
- A fully online experience
- Unlimited, 24/7 access
- Full audio with text
- Complete from any computer, mobile device, or tablet
- Free Certificate of Completion
- Login and logout as many times as you want
- Super easy to use and navigate
Convenient
No need to take time off from work or school. Take your online courses around your schedule. Now you don’t have to stress over your deadlines – your course is just a click away.
Audio with Text
Choose how you prefer to study – read through the course or sit back and have someone read everything to you. It’s all up to you!
Complete from Any Device
Complete your course from any computer, mobile device, or tablet. You can complete your course from anywhere and at any time.
Start and Stop Whenever You Want
We’ll save your progress automatically. You can log in and out as many times as you want – whether you complete the course in one sitting or do it a minute at a time.
TOPICS COVERED Tier 3 Conflict & Dispute Resolution (12-Hours)
- Pre-Test
- Self-Scoring Assessment: Do I Have an Anger Issue?
- The Purpose of Feelings
- What Is Bothering You?
- Personal Responsibility and Anger
- Mental Health and Anger
- Thinking Errors Part 1
- Thinking Errors Part 2
- What Is Impulse Control?
- The Importance of Controlling Impulses
- What is Good impulse Control
- Assertive Vs. Aggressive Behavior
- Setting Boundaries
- Coping with Emotions
- Anger in Others
- Letting It Go
- Communication: A Two-Way Street
- Seeking Support
- Effective Communication
- Conflict Management
- You Did What?!
- Your Choice and Your Happiness
- Conflict & Dispute Resolution Final Exam